Refund Policy

Digital Products

Because our products are digital products that are delivered instantly, we do not provide refunds for:

• Change of mind;
• Purchasing the wrong product;
• Failure to read the product description or requirements;
• Unsupported hardware or software;
• Minor performance differences where the product functions as described.

Your Rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product:

• Is faulty;
• Does not perform substantially as described; or
• Does not function on a compatible system after reasonable troubleshooting efforts,

you may be entitled to a remedy, including repair, replacement, or refund where required by law. Consumer protection laws in your country may provide additional rights.

Requesting Support or a Refund

To request assistance or a refund, contact us at support@asteriontweaks.com or through our Discord server. Please include:

• Your order number;
• A description of the issue;
• Screenshots or other relevant information where possible.

We ask that you contact us within 7 days of purchase so we can resolve issues quickly. This does not limit any rights you may have under applicable law. We may require reasonable troubleshooting steps before determining the appropriate remedy. If we cannot resolve a qualifying issue, we will provide a refund where required by law.